On-site collection

1. Orders may be paid for in our online shop and collected on site at the museum shop (during museum opening hours).
2. Customers will be notified within a maximum of three working days following the placement of their order.
3. Once notified, customers have a maximum of 14 days in which to collect their order from the museum shop.
4. Orders not collected within 14 days are granted an extension period of a further 14 days, for which a storage fee shall be charged.
5. For orders not collected within this specified period, the purchase agreement will be reversed and voided. Extensions may be granted as a gesture of goodwill. To discuss this, please contact our customer service in good time: shop@fondationbeyeler.ch or +41 61 645 97 25.
6. On-site collection must be confirmed by signature.
7. The 14-day cancellation period begins with the goods’ receipt / collection.
8. Fondation Beyeler Shop reserves the right to exclude items not suitable for collection from this option.

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